Data Policy  ESTB Properties  values your privacy and is committed to protecting your personal information. This section outlines how we collect, use, and safeguard your data when you visit our website or make a booking with us.

1. Information We Collect We may collect the following types of personal information: Personal Identification: Name, email address, phone number, and postal address. Booking Details: Dates of stay, property preferences, and number of guests. Payment Information: Billing address and payment method details (processed securely through third-party providers — we do not store full payment card data). Technical Information: IP address, browser type, device information, and cookies used for analytics and site functionality.

2. How We Use Your Information We use your information to: Process and manage bookings and payments. Communicate booking confirmations, check-in instructions, and updates. Respond to inquiries or support requests. Improve our website experience and services. Send marketing or promotional materials (only if you’ve opted in).

3. Data Storage and Security We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. Personal data is stored securely and retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. All online payments are processed via secure, encrypted channels in compliance with PCI-DSS standards.

4. Sharing of Information We may share your data with trusted third parties only when necessary to deliver our services, including: Payment processors and booking platforms. Property management or cleaning partners involved in your stay. Legal or regulatory authorities, if required by law. We do not sell, rent, or trade your personal data to any third parties for marketing purposes.

5. Cookies and Analytics Our website uses cookies and similar tracking technologies to improve user experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings, though some features of the site may not function properly without them.

6. Your Rights Depending on your location, you may have rights regarding your personal data, including: Accessing the information we hold about you. Requesting correction or deletion of your data. Withdrawing consent for marketing communications. Lodging a complaint with a data protection authority. Requests can be made by contacting us at info@estbproperties.com.

7. Updates to This Policy We may update this Data Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.